Meet the Team
Randy Keys
Owner
Randy is the Owner of Schaal Plumbing, Heating & Cooling and has been in the HVAC industry for over 10 years. His favorite part of the job is working with customers and showing them how their HVAC system works. His goal is to make sure his customers are happy. In his spare time, he enjoys boating & spending time with his family.
Phillip Keys
Operations Manager
Phillip has been in the HVAC industry for 11 years and the last 4 of them have been with Schaal. His favorite part of his job is the CULTURE we’re creating. Where our employees hold each other ACCOUNTABLE to SERVE our clients with integrity and ASPIRING to be LEADERS in our industry and community. In his spare time, he loves to spend time with his wife and 3 kids. He loves to golf. He also coaches his son’s soccer team!
Jonathan Marchand
Director of Sales and Marketing
Jonathan has been with Schaal for 4 years and has spent the last 19 years in sales. His favorite part of working at Schaal is writing and producing the commercials. In his spare time, he likes to travel and he is a big fan of Iowa Hawkeye athletics. Go Hawks!
Allison Gibson
Financial Controller
Allison has been with Schaal for 3 years and has worked in the HVAC industry for over 24 years! Allison loves the company culture at Schaal. “When you walk through these doors, you're family.” Her biggest passion is reading, she loves pugs and spending time with her family. She volunteers at her kid’s school. Interesting fact – Allison has lived in Europe, Asia and the Middle East.
Justin Riddle
Warehouse Manager
Justin has been with the Schaal team for 2 years. He loves helping his teammates do their job more effectively and efficiently. Justin is a proud father of 3 and has been married for 9 years. He volunteers for his church and loves to spend his free time with his family. He has a degree in business finance from Iowa State University
Jamie Simpson
Apprenticeship Program Administrator
Jamie is our longest running employee at 31 years with Schaal and over 51 years in the industry! He loves helping others and being a part of the Schaal team and culture. Jamie is very involved with the Boys Scouts. He is an Eagle Board Chairman and an Eagle Coach. Jamie likes to canoe and has floated the Big Salmon River in the Yukon Territories and paddled many lakes in the Boundery Waters Wilderness Canoe Area.
TJ Hodge
Plumbing Manager
TJ's plumbing experience of almost 20 years makes him the perfect fit as the Schaal Plumbing Department Manager. In his down time, you can find T.J. with his family, volunteering at church, or drag racing.
Anthony Smith
Plumber
Tony has been plumbing for 3 years. His favorite part of the job is finding a solution to his customers plumbing problems. In his spare time, he enjoys boating and sporting events.
Matt Coad
Plumber
Matt has been in the Plumbing industry for 16 years. He enjoys serving his customers and working to resolve their Plumbing needs. Matt served in the Iowa Army Guard for 12 years. His family is his pride and joy.
Billie Dick
HVAC Service Tech
Billie has been in the service industry for several years. Her favorite part of working at Schaal is working with customers and assisting them in achieving their home comfort needs. In her free time Billie enjoys spending time with her family and outdoor activities.
David Cleek
HVAC Senior Service Tech
You won't find a more experienced technician than David with his 42 years in the industry. You can find Dave with family or woodworking when he is not meeting people's HVAC needs.
David Hulling
HVAC Senior Service Tech
Dave has been working in the industry for 32 years. His priority is to make his customers happy. When he isn't working, he enjoys fishing, camping, and traveling. He also enjoys raising his children and working on their cars.
Dylan Albrecht
HVAC Service Tech
With nearly 5 years in the HVAC industry Dylan strives to give each customer the best experience he can. When he's not working, he is spending time with his family and enjoying the outdoors.
Hayden Rees
HVAC Service Tech
Hayden has over 5 years of HVAC experience and loves learning about the always changing HVAC industry. In his spare time, he enjoys hunting and fishing.
Jared Linderman
HVAC Service Tech
Jared has been in the HVAC industry for 5 years. In his free time, he is with family or doing something active to stay healthy.
Justin Bailey
HVAC Senior Service Tech
Justin can solve any problem thrown his way with his 8 years of experience in HVAC. When he has free time, he enjoys spending time with family or volunteering for Habitat For Humanity.
Matt Bailey
HVAC Service Tech
Matt has been in the HVAC industry for 6 years. His favorite part of the job is working directly with customers and showing them how their HVAC system works. His goal is to make sure his customers are happy. In his spare time, he enjoys volunteering at his children's school.
Pete Eoriatti
HVAC Service Tech
Pete's favorite part of his job is helping customers understand their HVAC system. In his free time Pete enjoys participating in outdoor activities with his son.
Chris Serk
Install Manager
Chris has been in the HVAC industry for 15 years. He has 4 kids and loves to hunt and fish. He is an avid golfer and once he shot a hole in one!
Benton Frey
Lead Installer
Benton has 3 years’ experience in the HVAC industry. Prior to that he was a Diesel Mechanic for the United States Marine Corp. In his spare time, he enjoys running and watching football.
Chad Ofstad
Lead Installer
Chad has been in the HVAC industry for 9 years and worked at Schaal for 2 years. His favorite part of his job is working directly with customers. Outside of work he enjoys hunting with his sons and building custom metal at home.
Marshall Halverson
Lead Installer
Marshall has been with Schaal for 2 years. He prides himself on providing quality work to his customers. Outside of work he is a semi-professional Bass Fisherman.
Matthew Newquist
Lead Installer
Matt began his career with Schaal 2 years ago and quickly found his favorite thing is helping customers when their HVAC system is down. In his spare times he is an outdoorsman.
Michael Lloyd
Installer Helper
Michael started his career with Schaal over a year ago with his favorite thing about it being the customers. In his spare time, he enjoys being outside and cycling.
Nathan Ramsey
Installer Helper
What Nathan loves most about his job with Schaal is the customers and the team he works with. When he's not working, he enjoys the outdoors and spending time with friends and family.
Todd Christensen
Lead Installer
Todd has been in the HVAC industry for 5 years. His favorite part of the job is getting to create good looking, functional systems for homeowners. Outside of work he enjoys fishing, doing home renovations, and spending time with his two sons.
Chris Beckman
Installer Helper
Chris has been with Schaal for 1 year. He loves meeting new customers everyday and learning from the best HVAC lead installers in the industry. In his spare time, he enjoys spending time with his family, woodworking and working on cars.
Spencer Morgan
Duct Cleaner
This is Spencer’s first year with Schaal. He loves working with great co-workers and making sure our customer’s duct work is clean. Spencer loves sports, fishing, camping and golfing. Spencer has the unique ability to cook 1-minute rice in only 58 seconds!
Hunter Johnson
Duct Cleaner
This is Hunter’s first year with Schaal and his first year in the industry. He thinks everyone here is very helpful and he loves being a part of this team. His passions are playing basketball, video games and hanging out with friends and family.
Alyssa Donegan
Internal Control Unit Team Lead
Alyssa Has been with Schaal for 3 years now and she has been in customer service for over 20 years! She loves helping others and each new day at Schaal gives her the opportunity to do exactly that. She enjoys swimming, reading, traveling and spending time with her husband and 3 children. In her free time, she enjoys volunteering with her church. Fun Fact – Alyssa learned to drive a skid loader before she learned how to ride a bike!
Nan Wood
Dispatcher
Nan has been with Schaal for over 7 years as our lead dispatcher and has over 40 years of customer service experience. Her favorite part about working for Schaal is the family atmosphere and taking care of our customers. Her biggest passion is her family and her dogs. She also loves to read and cook delicious treats for the team. Interesting fact about Nan is that she used to work for a company owned by Frank Sinatra!
Karla Melendez
Customer Service Rep
Karla has been part of the Schaal team for 2 years. She loves the family environment at Schaal and she loves taking care of our customers. In her spare time, Karla loves shopping and spending time with her family! Being a Mom is her true love. Interesting fact – Karla can’t smell but, her listening skills are the best!
Kayla Longren
Customer Service Rep
Kayla has been with Schaal for 1 year and has been in the HVAC industry for 5 years total. She loves the family work environment from both the office and the field staff. She is a mom of 3 and spends a lot of her free time taking her kids to tumbling and sports events. She also loves riding her Harley in the summertime. She is the President of “Friends of the Collins Library” where she raises funds to support her small-town library. She is a small business owner and loves empowering other women.
Derek McDermott
Customer Service Rep
Derek has been with the Schaal team for 7 years! He really enjoys helping people and the family environment we have at Schaal. He is an avid watcher of films of all sorts. He loves reading, disc golf and watching baseball. He is a history tutor, helps with blood drives for the Red Cross and is a quiz master for trivia nights. Derek has also performed in many murder mysteries!
Kim Murphy
Customer Service Rep
This is Kim’s first year at Schaal and she has been in the customer service industry for over 5 years. Kim’s absolutely loves the people she works with. She loves to spend time with family and friends, travel, go to concerts and going out to eat (Although she admits maybe a little too much going out to eat!) Kim volunteers much of her time working to empower women! She will be the first to tell you that her singing voice “Brings all the dogs to the yard”. She even avoids singing happy birthday so she doesn’t ruin it for the birthday boy or girl!
Katie Biondi
Customer Service Rep
This is Katie’s 2nd year at Schaal and she has been in the customer service industry for 12 years. She loves turning customers into family and making a difference in people’s lives. In her spare time, she likes to spend time with family and friends and traveling.
