Billie did an amazing job. Arrived well before I had expected . Very thorough and professional. She also took the time to walk me through what she was doing and educated me on my furnace, its parts, filter use/ which ones to buy etc. very impressed!
My furnace shut down today & temp was dropping rapidly. It was 3:15pm & I couldn't get it going. I called the emergency phone number for Schaal and Hayden Rees was here within the hour. He was polite and professional. Found the problem quickly, made a trip across town for the correct part and had my furnace functioning perfectly before 5:30. What a great customer service experience!!!!
I woke up to find that I had no heat, with two little kids and dangerously low temperatures approaching in a few days. I called Schaal and they got me in the same morning. Pete came out and quickly diagnosed the issue, made a recommendation without being pushy and explained a current promotion that would help me save some money. I made a decision and within the hour, Dave came out to go over my options with me. He was very thorough and again, wasn't pushy and was respectful of my budget. He provided me with space heaters to keep my home warm until they could get in and install the new furnace. Within 48 hours, Marshall, Benton and Nate arrived to do the install. They did a great job and even caught a mistake that was made before I owned my house. They stayed late to make sure they got everything done and waited until I understood all the features of my new equipment before they left. All 5 gentlemen I had the pleasure of working with were very courteous and professional. I had a great Schaal experience!
Matt was great! The coldest day of the year and our less than 1 year old furnace stops. My husband is ill and if the company hadn't come out we would have had to go a hotel. Matt was very pleasant, prepared and professional. I am thankful for such a wonderful technician to come to our rescue!
Just moved back to town. Dave was so honest, helpful, experienced and all around great guy. Very respectful and professional. So glad we had them out we needed a new central air unit n furnace, well they are running a special for a free furnace with the purchase of a central air unit. Saved tons of money. Most of all Dave was wonderful.